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SLA Triage JudgePrevent enterprise SLA breach

Catch enterprise churn and database outages before SLA breach.

Browser-first privacy: Your source CSV remains on your device. MiniJudge only transmits rows needed for active judgement.
How we handle data →
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When to use Zendesk & Intercom SLA Triage

On-call engineering escalation from morning ticket dumps

Detect widespread cluster outages before status page reports

Prioritize VIP Tier-1 accounts over free plan inquiries

Official Export PlaybookZendesk Support Workflow

How to export from Zendesk Support and clean in MiniJudge

Follow these steps to extract your raw spreadsheet and filter it without writing code:

1In Zendesk Admin Center, navigate to Manage > Reports or Views.
2Select your Unassigned or Urgent Tickets view.
3Click the Options dropdown at the top right and select 'Export as CSV'.
4Upload the CSV here to isolate SLA risks and enterprise outages in <10 seconds.
Why this saves money: Standard Zendesk Explore reporting updates on a delay. Exporting and running MiniJudge catches critical P0 outages and SLA breaches before customer escalations occur.
The True Cost of Dirty Data•Why spreadsheet filters fail

Why standard spreadsheets and manual sorting fail on Zendesk & Intercom SLA Triage

The Latency & Fatigue Bottleneck

When operations or revenue teams download raw data dumps with 2,000 to 25,000 rows, team members spend an average of 4.5 hours manually skimming rows, applying ad-hoc Excel autofilters, and deleting records. Human decision fatigue sets in after only 200 rows, leading to false positives and accidental deletion of valuable accounts.

Downstream API & Credit Waste

Uploading unfiltered CSVs directly into downstream enrichment platforms (such as Clay, ZoomInfo, or email verification tools) burns credits on contacts you will never reach. At an average of $0.15–$0.40 per enrichment lookup, running a dirty list wastes hundreds of dollars in under five minutes.

The 4-Stage Decision PipelineDeterministic System 1 Engine
STEP 01

RFC 4180 Ingestion

Streams raw CSV bytes into an in-browser Web Worker, automatically removing UTF-8 BOM signatures and preserving multiline quotes.

STEP 02

Natural Language Compile

Gemini Flash compiles your plain-English prompt into structured rule trees, exclusion lists, and weighted signal dictionaries.

STEP 03

Zero-Cost Evaluation

Needle System 1 classifies 1,000 rows in ~8ms with 0 token consumption. Your raw data never leaves your browser sandbox.

STEP 04

CWE-1236 Clean Export

Sanitizes dangerous spreadsheet formula prefixes (=, +, -, @) and delivers ready-to-import CSVs.

No Recurring SaaS Subscriptions

Pay only for what you export. Free 100 rows preview always included.

Starter Tier
€1.99

Up to 1,000 rows exported. Ideal for targeted prospect lists and weekly bug triages.

Pro Tier
€4.99

Up to 5,000 rows exported. Perfect for monthly support ticket dumps and catalog cleanups.

Scale Tier
€14.99

Up to 25,000 rows exported. For comprehensive vendor audits, log analysis, and CRM migrations.

Frequently Asked Questions

Can I export tickets from Intercom, Freshdesk, and Help Scout too?

Yes. Any standard CSV export with ticket subject, body, and customer tier works instantly.

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